Shipping, Return and Refund Policies
Crazy K Farm Shipping & Return Policy
📦 Returns & Refunds
Standard Returns (10 Days)
- Full refund available within 10 days of delivery
- Items must be unused, in original condition and packaging
- Simply log into your account to start a return
Extended Returns (11-30 Days)
- Store credit available from day 11-30 after delivery
- Same condition requirements apply
Custom Products
- Custom orders are final and cannot be returned
How to Return
- Log into your account and make a request.
- Pack item securely in original packaging
- Include the packing slip from your delivery
- If you purchased return protection, shipping is free
Refund Timeline
- Refunds process within 3-5 business days after we receive and inspect your return
- You'll receive an email confirmation once processed
- Allow 5-7 business days for the credit to appear in your account
Questions? Email us at support@crazykfarm.com
🚚 Shipping
Processing Time
- In-stock items: Ships within 1 business day
- Custom products: 7-10 business days production + 1 day processing
- Overnight orders: Must be placed before 12 PM EST for same-day shipping (US only)
Shipping Rates
- Calculated at checkout based on your location
- Overnight delivery available for continental US addresses
Tracking
- You'll receive a shipping confirmation email with tracking number
- Tracking activates within 24 hours of shipment
International Orders
- Customer is responsible for all customs duties, taxes, and tariffs
- Delivery times may vary by country
Damaged or Lost Packages
- Contact the shipping carrier immediately to file a claim
- Save all packaging materials and take photos
- We cannot be held liable for carrier damage or loss
Let customers speak for us
Kitty holster is the best harness, we’ve tried many and love them.
Great item, although I haven’t gotten it on my kitty yet—I think it will fit. She is a great escape artist!
The item is well made, stretchy where it needs to be but otherwise a sturdy support.
It was a bit big for my Silkie Bantam, but that's because she's starved from a crop impaction.
The seller offered help with an exchange/return/adjustment of the crop bra, very happy with both the product and customer service.
This is absolutely amazing!! It fits. It stays on. It’s perfect!!!
My cat is visible to the birds as well as people which keeps him safe.
My cat roams a wooded rural area where hunting is allowed, so the collars are easily seen even at night.
The girls approve of their booty covers. Plus they’re super easy to clean.
Perfect diapers for my Spitzhauben and our Polish.
Already have owned one of these the past 1.5 years but my cat has finally gotten a bit of a bigger belly so we went up a size. These hold up so well, wash easily, and have never had a slip out in all my times using. Would 10/10 recommend!
Much nicer than I expected.
Works exactly as described. A huge help in keeping my rooster inside
Works great and helped our girl!
The diaper was perfect. Shirley didn’t think so…but we aren’t sure she has thoughts (but we love her anyway). She’ll get used to it!
Seller was awesome! Understanding and helped rectify a problem with my order super fast.
Well done and Thanx so much! These are fabulous harnesses!💖🪿💚
What customers think about the store
Specializes in handmade pet & poultry products in USA. Customers praise exceptional quality, fast shipping, and outstanding customer service. Products are durable, well-designed, and solve unique animal care needs. Strong focus on comfort and safety. Supports ...
AI-generated from customer reviews.
Mission-Driven, Customer-Loved
🏆 4.9★ Average Rating - Trusted by 5000+ Happy Customers
🤝 Verified 501(c)(3) Partner - Every purchase supports animal rescue
🇺🇸 Family-Owned & Handmade - Quality products with a purpose
🐾 Real Impact - Helping rescue, rehabilitate, and rehome animals in need
[Read Customer Stories] | [Meet Our Rescues] | [Watch Videos About our Sanctuary & Rescues]